As with all human communication, empathy is a balance. Swing too far towards “sympathy,” and your brain may react to another person’s source of pain as if it were your own. On the other...
Most buyers reject selling. Especially when dealing with bad sellers. Bad sellers hide the truth about shortcomings of their product or service instead of selling everything in the clear. The worst sellers simply pummel...
Do You Trust Me? Four simple words. And yet, that’s the exact question asked every time: When we put ourselves out there in the real world, we are asking other people to take a...
The core principle that will unlock the next gear of growth for you and your company is Curiosity. Yes, grit, resilience, and drive are important. As Calvin Coolidge said, “nothing in the world can...